Director of Operation

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Create and implement methods to guarantee that guests have a great experience that exceeds guest satisfaction expectations
• Collaborate with front office, food and beverage, and other department heads to ensure that operations are running smoothly
• Maintain complete knowledge of the hotel's inner workings, including room rates, rooms operations, hotel policies, availability, and profitability strategies
• Conduct revenue management audits for all department budgets, including purchase journals, expenditures, capital requests, labor, and present reports to general manager
• Incorporate guest satisfaction into staff meetings, with a focus on coming up with new methods to enhance performance over time
• Coordinate with human resources to interview, hire, and train hotel operations staff to ensure that all departments run well

Minimum 10 years management experience experience within the hotel industry

Bachelors in Hospitality Management 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.